As supply chains deepen, companies are exposed to ever-growing counterparty risk. This is particularly relevant for large entities. Risk evaluation requires tracking a number of quantitative metrics which signal danger well ahead of time. Companies are wise to evaluate supplier risk continuously to minimize disruption to their production.
In about three-quarter of cases requests for complaints/customer inquiries are managed as separate systems rather than together. Of the various platforms to manage these cases, SAP and Salesforce predominate, with a few others splitting the rest.
Chris will be discussing the process and path Hyster-Yale has followed to further instill Quality as a fundamental element of its culture. Whether intentional or not, leaders develop a culture within which the rest of the company follows and uses as a compass to make daily decisions.
Facing today's product development challenges with a risk managed approach. As business demands require greater agility from the product development process, greater demands are often placed on the Quality Assurance function.
What does “Change the Quality Culture!” mean? What message is being sent to the organization when you have someone pounding a fist on the table telling everyone that we don’t have a quality culture? What if it’s not the Quality Culture that needs to change? In fact, what if there is no such th